Since we were living in Hong Kong all our contact went email, which has never been a problem. James always responded to our emails quickly and professionally, usually well within 24 hours. He thoroughly guided us through the whole process and his assistance proved very effective. In August 2006 our application was lodged and was approved in April 2007.
We are obviously extremely pleased with this outcome, and we are certain that this is something we would not have been able to achieve without James help. It has been a pleasure working with him, as he always proved very friendly, patient and most of all very experienced. Therefore we can strongly recommend James’ services to anyone considering applying for an Australian visa.